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Thread: Is live chat support helpful at Ninewin?

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  1. #1
    Senior Hostboard Member Unless's Avatar
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    Is live chat support helpful at Ninewin?

    Had a minor issue late last night where a deposit took a few extra minutes to reflect in my active balance, and I was worried the transaction had glitched. I wasn't sure if live customer support would be active at that hour to help resolve it.

  2. #2
    Senior Hostboard Member MichaelSano's Avatar
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    Re: Is live chat support helpful at Ninewin?

    I clicked into the live chat window on the web page and was connected to a human agent within two minutes who manually refreshed the balance transaction right on the spot. If you want to review all support channels or contact options beforehand, feel free to check it out on their main overview page. Having quick, responsive customer support definitely adds a lot of peace of mind when playing online.

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    Senior Hostboard Member YanBig's Avatar
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    Re: Is live chat support helpful at Ninewin?

    Live chat support is definitely one of their strong points. They helped me verify my ID documents within minutes when I first signed up.

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